Support
service support
24 Hours Online Service Support Team in English.
Provide customers with professional technical, application and price consultation ,free testing before order.
Free Software,manuals and videos download.
Professional, comprehensive training videos and materials are provided.
Free Spare Parts And Service Within Warranty Time.
Implement 48-hour problem & Questions Confirmation and Solution Policy .
Oversea Travel Service.
download center
DOWIN LASER is a group of people with a common goal and different abilities ,a professional team, our members have 12 years of laser professional technical background.a young team, average age is only 26 years old, full of vigor and innovation.A dedicated team,We insists that the high-quality brand comes from the trust of customers. Only by focusing ,DOWIN LASER can go further .DOWIN LASER is a dream team , wants to be a truly excellent laser equipment manufacturer and provide customers with the most reliable laser equipment.
video support
The DW-6090 model was one of the first lasers we produced in 2010 (took on Guangzhou Expo ) – 12 years later it’s still going strong and selling well – a classic laser engraving cutting machine.
At the beginning, we didn’t pay attention to brand promotion, and put more energy on product improvement and customer support. For example, many customers remember our sales manager’s name Nika, but they can’t own the company’s name….
distributor support
To be our distributors,Download distributor form, fill it carefully and send it to us via E-mail:info@dowinlaser.com
